Terms & Conditions

  • Warranty

    Your Archon watch is covered by a 12 month international warranty from its date of purchase. The warranty does not cover normal wear of components, or damage caused by accident or mishandling, or the loss or theft of your watch. Any modification of your watch by the addition of non-original parts, or the substitution of parts with non-original parts will void your warranty. 

    The warranty does NOT cover:

    • Watch Crystal.
    • Damage resulting from mishandling, accidents or normal wear and tear.
    Water damage caused by improper use or mishandling.
    • Watch Case, Bracelet, Clasp

    If you have questions regarding our warranty, please email us at info@archonwatches.com

    To submit watch for warranty work:

    Please send an email info@archonwatches.com with the information listed below.

    a. Your name
    b. Mailing address (street, city, state, zip code)
    c. A short explanation of the defect
    d. A photo of the defect

     After we have reviewed your request and we will instruct you on how to pack and ship the watch to our warranty facility. 

  • Returns & Exchanges
    We accept returns within 21 days from the date of delivery for watches purchased through our online site. To qualify for a full refund or exchange, the watch must be in new, unworn condition with all accessories and manuals included in the shipment. 

    We are unable to offer returns or exchanges of items sold through our network of retailers.
  • Private Policy

    This privacy notice discloses the privacy practices for www.archonwatches.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

    - What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

    - What choices are available to you regarding the use of your data.

    - The security procedures in place to protect the misuse of your information.

    - How you can correct any inaccuracies in the information.

    Information Collection, Use, and Sharing 
    We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

    We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

    Your Access to and Control Over Information 
    You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

    - See what data we have about you, if any.

    - Change/correct any data we have about you.

    - Have us delete any data we have about you.

    - Express any concern you have about our use of your data.

    We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.